Help Center

Q: How can I track the status of my order?

If your order number is #2180 or above, you can simply click here and type in your order number and email, and you'll get all the details you're looking for!If your order number is #2179 or earlier, you can simply send us an email and we'll send you all your details! Our email is customer.care@proudrightwinger.com.

PRW Frequently Asked Questions

How can I track the status of my order?

If your order number is #2180 or above, you can simply click here and type in your order number and email, and you'll get all the details you're looking for!

If your order number is #2179 or earlier, you can simply send us an email and we'll send you all your details! Our email is customer.care@proudrightwinger.com.

Can I make changes to my order?

If you'd like to make changes to your order, please contact us ASAP. Orders are processed throughout the day, every day. Once an order has been processed, we can no longer make changes or cancel your order.

My order came damaged, how can I receive a replacement?

We're very sorry for any inconvenience you may have experienced by receiving your order damaged.

As anyone that has ever contacted us can attest, customer satisfaction is of UTMOST importance to us.

All you have to do us contact us and we'll rectify the situation. Our email is customer.care@proudrightwinger.com.

I received my order but it's missing one or more items.

Due to high demand, we constantly update our inventory. Therefore if there are different items in a single order, we ship the available items first and then ship the rest separately when our inventory is updated.

Why do we periodically offer "free" items?

We do this because we're a young company and we want to grow! We figure the best way to do this is to offer the best possible promotion to our customers!

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